Turning traditional energy brands into repeat-revenue environments
CRM.COM unifies customers, wallet payments & promotions, fuel & shop product management, B2C & B2B commerce, fleet & EV billing and partner ecosystems, enabling brands to grow repeat revenue and customer lifetime value — in a single platform.
Who is it for?
CRM.COM is built for energy providers, fuel retailers, EV charging operators, and fleet service companies looking to introduce recurring revenue and digital commerce models. It supports customer-centric billing, B2C and B2B commerce, fuel and shop product management, eService ordering, EV and fleet charging, and partner-driven ecosystems.
Future-proof tech for modern energy retailers
CRM.COM provides a next-generation commerce and operations stack built specifically for fuel stations, energy retailers, EV networks and other energy service providers.
From the forecourt to the back office to the mobile app, CRM.COM unifies POS commerce, forecourt device control, wet stock monitoring, customer payments, and recurring monetisation — all in a single platform.
Commerce Edge
Commerce Edge is the station’s operational backbone — the layer that connects every device, pump, gauge and local system to the CRM.COM platform. It is a headless, pluggable commerce POS designed for fuel stations, EV hubs and multi-energy retailers who need real-time, resilient and scalable site operations.
Commerce Edge integrates to multiple modern systems including:
- DOMS and other forecourt controllers
- Pump/dispenser protocols
- Tankage
- Fiscal devices
- Online and offline station modes
- Continuous site operations
- A unified POS model across all station types
- Direct monetisation of fuel + EV + retail + service bundles
- Rapid deployment of new energy services
- Consistent customer experience across every touchpoint
Energy Node
Energy Node is the specialised energy engine that provides the sector-specific functionality needed by fuel stations and multi-energy operators.
Commerce Edge focuses on:
- Forecourt control
- QR scanners, receipt printers and peripherals
- Subscriptions and usage-based billing
- Wet stock management
- Dry stock and convenience store management
- Fleets for SMEs and small clusters (e.g. families)
- eWallet-based payments
- Rewards
- Full visibility of fuel assets
- Operational compliance
- Digital-first fueling & charging experiences
- Monetisation beyond the pump with eWallet-based rewards
- Consistent customer experience across every touchpoint
A modern take of repeat commerce and billing for the energy sector
Unified fleet, energy and EV billing solution with multiple billing models, subscriptions, rewards and payment processing.
Manage corporate fleets, family clusters, and EV charging from one wallet-powered system. Enable driver authentication, OTP authorisations and secure pump/charger release.
Scale effortlessly across new energy models—EV charging networks, renewable subscriptions, or microgrid communities—all unified under one platform.
Support of order taking and fulfilment (delivery) of energy products and services.
Define tailored usage and credit limits per customer segment—whether fleets, families, or individuals—and authorise transactions at stations based on allowances, credit, or usage caps.
Vehicle Management & Driver Authentication
Simplify fleet operations with secure billing, limits, and instant pump or charger release.
- Manage vehicles and drivers
- Bill usage across EV, wet or dry stock
- Set credit and consumption limits
- Authorise with OTPs
- Release pumps/chargers via mobile app
- Send real-time notifications
Flexible subscription billing and payments
Power termed, usage (real time or allowance-based charging), hybrid (termed and usage) or one-off charging. Enhance fuel and EV billing while supporting multiple payment sources and payment gateways using the CRM.COM wallet.
Monitor performance and consumption of energy products
Monitor the performance of your outlet for the commercial business. Optionally, process manual transactions. Receive frequent automated self billing invoices and other useful reports and insights.
Improve retention with meaningful energy promotions
Boost loyalty with energy-focused promotions delivered directly to the customer’s wallet. Encourage timely payments, reward long-term subscribers or incentivise referrals with meaningful rewards.
Design campaigns around smart consumption—promote low-cost, high-margin services, off-peak usage or green energy plans. Enable cashback to be spent on your energy services or through B2B commerce pools to drive ecosystem engagement and brand stickiness.
Notifications and customer engagement
CRM.COM handles the communication and notification process whether this is used for financial, operational or marketing purposes where customers are notified either on an automated or ad-hoc basis such as:
- Email sent to customers informing them about their bill amount
- Email sent to customers to warn them about unpaid bills
- In-app notification sent to customers to promote new products or services, new station openings or new offers
- In-app notifications sent to customers on every purchase
- SMS sent to driver to inform him about a rejected transaction
Strengthen your brand by leveraging B2B partnerships
Unlock new revenue streams and extend your reach by collaborating with peer businesses. With CRM.COM you can bundle products and services through B2B aggregation for maximised revenue sustainability, while authentication is handled via the CRM.COM Wallet and charges settled seamlessly through B2B Settlement.
B2B marketplaces, affiliate commerce, and commerce pools let you expand your catalogue without overhead, deliver peer-funded promotions, and turn surplus capacity into shared revenue — boosting loyalty, visibility, and long-term growth.
B2B Marketplace
Expand your catalogue without added overhead
Connect and grow with peer businesses by bundling products and services into your catalogue. Operate on a drop-shipment model for physical goods or digital services, letting peers fulfil orders while you expand your offering.
B2B Affiliate Commerce
Deliver more value, funded by peers
Boost engagement with promotions funded by peer businesses. Let suppliers create and sponsor offers for products you sell, adding extra value for your customers and building loyalty at no extra cost to you.
B2B Commerce Pools
Turn surplus capacity into shared revenue
Publish commerce pools of products or services, allowing other businesses to reward their customers or employees. Negotiate or auction discounts to strengthen margins while driving visibility for your brand.
Are you launching a fleet management and billing solution for your petrol retail network or launching innovative rewards for your retail customers? Is there an interest in retail renewable electricity or EV billing?
