Pricing
Pricing for businesses of any size
All prices are exclusive of applicable taxes
Usage-based pricing to get you started
Calculate your monthly fee as you scale or upgrade to additional features
Starting fee
Start with as low as 1,000 active contacts and scale to millions.
$6.00 per month
+ 0.5% wallet fee
What’s included:
- Contacts
- Communications
- CRM.COM Wallet
- Accounts & Financials
- Top-up Passes
- Product Catalogue
- Business Network
- B2B Marketplace
- B2B Affiliate Commerce
- B2B Commerce Pools
- B2B Spend
- B2B Settlement
No credit card required. After 14 days your trial expires unless you upgrade to a paid plan.
Calculate monthly fee as you scale
Note: Active Contact is any contact that has an account in Active or Suspended state, or has engaged in at least one (1) qualifying event within the past twelve (12) months, including a financial or wallet transaction, or a CRM-related interaction such as a communication, lead, order, purchase, achievement, referral, service request, activity, or subscription action.
CRM.COM Service List
Access powerful add-ons and advanced features — all available to choose once you upgrade to a paid plan.
Registration & Authentication
Enterprise-grade identity, registration, and authentication for users and contacts — complete with contact and communication management.
Contacts & Communications
APPs & Self-Service API
Launch no-code native apps, portals, and mobile passes — plus offer full customer control through our Self-Service API.
Mobile app
Web Portal
Mobile passes
Self-service API
BI & Segmentation
Event-driven BI with advanced dashboards, reporting and insights — segment users and tier customers effortlessly.
BI 90 days data
BI 90+ days data
Omni-channel CRM
Manage sales, service tickets, and activities across channels — with built-in automations for operations and billing.
CRM
Customer Events
Track and process all key customer events — from purchases to referrals — with full basket-level purchase data.
Customer events
CRM.COM Wallet
Multi-pocket digital wallet with embedded finance. Enable in-person and online payments at POS, terminals and eCommerce.
Wallet (Business Pocket)
Wallet (CRM.COM cash pocket and Payment Gateway)
Payout
Rewards & Promotions
Launch multiple offers, from SKU-based to progress-based — reward customers with smart incentives and donations.
Rewards & Promotions
SKU-based offers
Passes
Create branded passes with landing pages for purchase and registration — stored in Apple & Google wallets.
Gift passes
Top-up passes
Promotion passes
Financials
Manage multiple accounts and financial layers at an enterprise level — built to support any country, currency or tax model.
Accounts & Financials
Multi-country
Account based finance model
Product Catalogue
Manage physical goods and complex services — including bundles, traceable items and usage-based offerings.
Product catalogue
Inventory
Order Management
Handle B2B and B2C eOrdering as well as Quick Commerce Ordering with automation and orchestration across your fulfillment workflows.
Orders
Quick Commerce
Subscriptions & Billing
Support termed and one-time services — with TM Forum-compliant billing and premium retail models.
Subscriptions
Subscriptions+
Usage billing
Provisioning
Embedded Payment Gateways
Access pre-integrated payment gateways like CRM.COM Payment Gateway, Stripe, PayPal, JCC etc — or build your own plugins for local providers.
Pre-embedded payment gateway
CRM.COM payment gateway
Business Network
Build your internal network and connect with B2B peers — run joint promotions, bundle services and enhance service offering.
Business Network
B2B Marketplace
Bundle products and services from other businesses into your own catalogue — expand your offering through cross-business collaboration.
B2B Marketplace
B2B Affiliate Commerce
Enable other businesses to fund and run promotions for your customers. Brands can also delegate and track product promotions directly.
B2B Affiliate Commerce
B2B Commerce Pools
Let other businesses create commerce pools to reward their customers or offer employee benefits — instantly spendable in your ecosystem.
B2B Commerce Pools
B2B Spend
Accept the wallet of other businesses as payment method. Your customers can spend their open balance across designated businesses.
B2B Spend
B2B Settlement
Automate settlement of affiliate, marketplace and wallet transactions. Define commercial terms and execute payouts to wallets or payment gateways.
B2B Settlement
For pricing enquiries contact sales.
Usage-based pricing to get you started
Calculate your monthly fee as you scale or upgrade to additional features
Starting fee
Start with as low as 1,000 active contacts and scale to millions.
€5.00 per month
+ 0.5% wallet fee on spend
What’s included:
- Contacts
- Communications
- CRM.COM Wallet
- Accounts & Financials
- Top-up Passes
- Product Catalogue
- Business Network
- B2B Marketplace
- B2B Affiliate Commerce
- B2B Commerce Pools
- B2B Spend
- B2B Settlement
No credit card required. After 14 days your trial expires unless you upgrade to a paid plan.
Calculate monthly fee as you scale
Note: Active Contact is any contact that has an account in Active or Suspended state, or has engaged in at least one (1) qualifying event within the past twelve (12) months, including a financial or wallet transaction, or a CRM-related interaction such as a communication, lead, order, purchase, achievement, referral, service request, activity, or subscription action.
CRM.COM Service List
Access powerful add-ons and advanced features — all available to choose once you upgrade to a paid plan.
Registration & Authentication
Enterprise-grade identity, registration, and authentication for users and contacts — complete with contact and communication management.
Contacts & Communications
APPs & Self-Service API
Launch no-code native apps, portals, and mobile passes — plus offer full customer control through our Self-Service API.
Mobile app
Web Portal
Mobile passes
Self-service API
BI & Segmentation
Event-driven BI with advanced dashboards, reporting and insights — segment users and tier customers effortlessly.
BI 90 days data
BI 90+ days data
Omni-channel CRM
Manage sales, service tickets, and activities across channels — with built-in automations for operations and billing.
CRM
Customer Events
Track and process all key customer events — from purchases to referrals — with full basket-level purchase data.
Customer events
CRM.COM Wallet
Multi-pocket digital wallet with embedded finance. Enable in-person and online payments at POS, terminals and eCommerce.
Wallet (Business Pocket)
Wallet (CRM.COM cash pocket and Payment Gateway)
Payout
Rewards & Promotions
Launch multiple offers, from SKU-based to progress-based — reward customers with smart incentives and donations.
Rewards & Promotions
SKU-based offers
Passes
Create branded passes with landing pages for purchase and registration — stored in Apple & Google wallets.
Gift passes
Top-up passes
Promotion passes
Financials
Manage multiple accounts and financial layers at an enterprise level — built to support any country, currency or tax model.
Accounts & Financials
Multi-country
Account based finance model
Product Catalogue
Manage physical goods and complex services — including bundles, traceable items and usage-based offerings.
Product catalogue
Inventory
Order Management
Handle B2B and B2C eOrdering as well as Quick Commerce Ordering with automation and orchestration across your fulfillment workflows.
Orders
Quick Commerce
Subscriptions & Billing
Support termed and one-time services — with TM Forum-compliant billing and premium retail models.
Subscriptions
Subscriptions+
Usage billing
Provisioning
Embedded Payment Gateways
Access pre-integrated payment gateways like CRM.COM Payment Gateway, Stripe, PayPal, JCC etc — or build your own plugins for local providers.
Pre-embedded payment gateway
CRM.COM payment gateway
Business Network
Build your internal network and connect with B2B peers — run joint promotions, bundle services and enhance service offering.
Business Network
B2B Marketplace
Bundle products and services from other businesses into your own catalogue — expand your offering through cross-business collaboration.
B2B Marketplace
B2B Affiliate Commerce
Enable other businesses to fund and run promotions for your customers. Brands can also delegate and track product promotions directly.
B2B Affiliate Commerce
B2B Commerce Pools
Let other businesses create commerce pools to reward their customers or offer employee benefits — instantly spendable in your ecosystem.
B2B Commerce Pools
B2B Spend
Accept the wallet of other businesses as payment method. Your customers can spend their open balance across designated businesses.
B2B Spend
B2B Settlement
Automate settlement of affiliate, marketplace and wallet transactions. Define commercial terms and execute payouts to wallets or payment gateways.
B2B Settlement
For pricing enquiries contact sales.
Usage-based pricing to get you started
Calculate your monthly fee as you scale or upgrade to additional features
Starting fee
Start with as low as 1,000 active contacts and scale to millions.
£4.40 per month
+ 0.5% wallet fee
What’s included:
- Contacts
- Communications
- CRM.COM Wallet
- Accounts & Financials
- Top-up Passes
- Product Catalogue
- Business Network
- B2B Marketplace
- B2B Affiliate Commerce
- B2B Commerce Pools
- B2B Spend
- B2B Settlement
No credit card required. After 14 days your trial expires unless you upgrade to a paid plan.
Calculate monthly fee as you scale
Note: Active Contact is any contact that has an account in Active or Suspended state, or has engaged in at least one (1) qualifying event within the past twelve (12) months, including a financial or wallet transaction, or a CRM-related interaction such as a communication, lead, order, purchase, achievement, referral, service request, activity, or subscription action.
CRM.COM Service List
Access powerful add-ons and advanced features — all available to choose once you upgrade to a paid plan.
Registration & Authentication
Enterprise-grade identity, registration, and authentication for users and contacts — complete with contact and communication management.
Contacts & Communications
APPs & Self-Service API
Launch no-code native apps, portals, and mobile passes — plus offer full customer control through our Self-Service API.
Mobile app
Web Portal
Mobile passes
Self-service API
BI & Segmentation
Event-driven BI with advanced dashboards, reporting and insights — segment users and tier customers effortlessly.
BI 90 days data
BI 90+ days data
Omni-channel CRM
Manage sales, service tickets, and activities across channels — with built-in automations for operations and billing.
CRM
Customer Events
Track and process all key customer events — from purchases to referrals — with full basket-level purchase data.
Customer events
CRM.COM Wallet
Multi-pocket digital wallet with embedded finance. Enable in-person and online payments at POS, terminals and eCommerce.
Wallet (Business Pocket)
Wallet (CRM.COM cash pocket and Payment Gateway)
Payout
Rewards & Promotions
Launch multiple offers, from SKU-based to progress-based — reward customers with smart incentives and donations.
Rewards & Promotions
SKU-based offers
Passes
Create branded passes with landing pages for purchase and registration — stored in Apple & Google wallets.
Gift passes
Top-up passes
Promotion passes
Financials
Manage multiple accounts and financial layers at an enterprise level — built to support any country, currency or tax model.
Accounts & Financials
Multi-country
Account based finance model
Product Catalogue
Manage physical goods and complex services — including bundles, traceable items and usage-based offerings.
Product catalogue
Inventory
Order Management
Handle B2B and B2C eOrdering as well as Quick Commerce Ordering with automation and orchestration across your fulfillment workflows.
Orders
Quick Commerce
Subscriptions & Billing
Support termed and one-time services — with TM Forum-compliant billing and premium retail models.
Subscriptions
Subscriptions+
Usage billing
Provisioning
Embedded Payment Gateways
Access pre-integrated payment gateways like CRM.COM Payment Gateway, Stripe, PayPal, JCC etc — or build your own plugins for local providers.
Pre-embedded payment gateway
CRM.COM payment gateway
Business Network
Build your internal network and connect with B2B peers — run joint promotions, bundle services and enhance service offering.
Business Network
B2B Marketplace
Bundle products and services from other businesses into your own catalogue — expand your offering through cross-business collaboration.
B2B Marketplace
B2B Affiliate Commerce
Enable other businesses to fund and run promotions for your customers. Brands can also delegate and track product promotions directly.
B2B Affiliate Commerce
B2B Commerce Pools
Let other businesses create commerce pools to reward their customers or offer employee benefits — instantly spendable in your ecosystem.
B2B Commerce Pools
B2B Spend
Accept the wallet of other businesses as payment method. Your customers can spend their open balance across designated businesses.
B2B Spend
B2B Settlement
Automate settlement of affiliate, marketplace and wallet transactions. Define commercial terms and execute payouts to wallets or payment gateways.
B2B Settlement
For pricing enquiries contact sales.
USD
EUR
GBP
USD
Usage-based pricing to get you started
Calculate your monthly fee as you scale or upgrade to additional features
Starting fee
Start with as low as 1,000 active contacts and scale to millions.
$6.00 per month
+ 0.5% wallet fee
What’s included:
- Contacts
- Communications
- CRM.COM Wallet
- Accounts & Financials
- Top-up Passes
- Product Catalogue
- Business Network
- B2B Marketplace
- B2B Affiliate Commerce
- B2B Commerce Pools
- B2B Spend
- B2B Settlement
No credit card required. After 14 days your trial expires unless you upgrade to a paid plan.
Calculate monthly fee as you scale
Note: Active Contact is any contact that has an account in Active or Suspended state, or has engaged in at least one (1) qualifying event within the past twelve (12) months, including a financial or wallet transaction, or a CRM-related interaction such as a communication, lead, order, purchase, achievement, referral, service request, activity, or subscription action.
CRM.COM Service List
Access powerful add-ons and advanced features — all available to choose once you upgrade to a paid plan.
Registration & Authentication
Enterprise-grade identity, registration, and authentication for users and contacts — complete with contact and communication management.
Contacts & Communications
APPs & Self-Service API
Launch no-code native apps, portals, and mobile passes — plus offer full customer control through our Self-Service API.
Mobile app
Web Portal
Mobile passes
Self-service API
BI & Segmentation
Event-driven BI with advanced dashboards, reporting and insights — segment users and tier customers effortlessly.
BI 90 days data
BI 90+ days data
Omni-channel CRM
Manage sales, service tickets, and activities across channels — with built-in automations for operations and billing.
CRM
Customer Events
Track and process all key customer events — from purchases to referrals — with full basket-level purchase data.
Customer events
CRM.COM Wallet
Multi-pocket digital wallet with embedded finance. Enable in-person and online payments at POS, terminals and eCommerce.
Wallet (Business Pocket)
Wallet (CRM.COM cash pocket and Payment Gateway)
Payout
Rewards & Promotions
Launch multiple offers, from SKU-based to progress-based — reward customers with smart incentives and donations.
Rewards & Promotions
SKU-based offers
Passes
Create branded passes with landing pages for purchase and registration — stored in Apple & Google wallets.
Gift passes
Top-up passes
Promotion passes
Financials
Manage multiple accounts and financial layers at an enterprise level — built to support any country, currency or tax model.
Accounts & Financials
Multi-country
Account based finance model
Product Catalogue
Manage physical goods and complex services — including bundles, traceable items and usage-based offerings.
Product catalogue
Inventory
Order Management
Handle B2B and B2C eOrdering as well as Quick Commerce Ordering with automation and orchestration across your fulfillment workflows.
Orders
Quick Commerce
Subscriptions & Billing
Support termed and one-time services — with TM Forum-compliant billing and premium retail models.
Subscriptions
Subscriptions+
Usage billing
Provisioning
Embedded Payment Gateways
Access pre-integrated payment gateways like CRM.COM Payment Gateway, Stripe, PayPal, JCC etc — or build your own plugins for local providers.
Pre-embedded payment gateway
CRM.COM payment gateway
Business Network
Build your internal network and connect with B2B peers — run joint promotions, bundle services and enhance service offering.
Business Network
B2B Marketplace
Bundle products and services from other businesses into your own catalogue — expand your offering through cross-business collaboration.
B2B Marketplace
B2B Affiliate Commerce
Enable other businesses to fund and run promotions for your customers. Brands can also delegate and track product promotions directly.
B2B Affiliate Commerce
B2B Commerce Pools
Let other businesses create commerce pools to reward their customers or offer employee benefits — instantly spendable in your ecosystem.
B2B Commerce Pools
B2B Spend
Accept the wallet of other businesses as payment method. Your customers can spend their open balance across designated businesses.
B2B Spend
B2B Settlement
Automate settlement of affiliate, marketplace and wallet transactions. Define commercial terms and execute payouts to wallets or payment gateways.
B2B Settlement
For pricing enquiries contact sales.
EUR
Usage-based pricing to get you started
Calculate your monthly fee as you scale or upgrade to additional features
Starting fee
Start with as low as 1,000 active contacts and scale to millions.
€5.00 per month
+ 0.5% wallet fee on spend
What’s included:
- Contacts
- Communications
- CRM.COM Wallet
- Accounts & Financials
- Top-up Passes
- Product Catalogue
- Business Network
- B2B Marketplace
- B2B Affiliate Commerce
- B2B Commerce Pools
- B2B Spend
- B2B Settlement
No credit card required. After 14 days your trial expires unless you upgrade to a paid plan.
Calculate monthly fee as you scale
Note: Active Contact is any contact that has an account in Active or Suspended state, or has engaged in at least one (1) qualifying event within the past twelve (12) months, including a financial or wallet transaction, or a CRM-related interaction such as a communication, lead, order, purchase, achievement, referral, service request, activity, or subscription action.
CRM.COM Service List
Access powerful add-ons and advanced features — all available to choose once you upgrade to a paid plan.
Registration & Authentication
Enterprise-grade identity, registration, and authentication for users and contacts — complete with contact and communication management.
Contacts & Communications
APPs & Self-Service API
Launch no-code native apps, portals, and mobile passes — plus offer full customer control through our Self-Service API.
Mobile app
Web Portal
Mobile passes
Self-service API
BI & Segmentation
Event-driven BI with advanced dashboards, reporting and insights — segment users and tier customers effortlessly.
BI 90 days data
BI 90+ days data
Omni-channel CRM
Manage sales, service tickets, and activities across channels — with built-in automations for operations and billing.
CRM
Customer Events
Track and process all key customer events — from purchases to referrals — with full basket-level purchase data.
Customer events
CRM.COM Wallet
Multi-pocket digital wallet with embedded finance. Enable in-person and online payments at POS, terminals and eCommerce.
Wallet (Business Pocket)
Wallet (CRM.COM cash pocket and Payment Gateway)
Payout
Rewards & Promotions
Launch multiple offers, from SKU-based to progress-based — reward customers with smart incentives and donations.
Rewards & Promotions
SKU-based offers
Passes
Create branded passes with landing pages for purchase and registration — stored in Apple & Google wallets.
Gift passes
Top-up passes
Promotion passes
Financials
Manage multiple accounts and financial layers at an enterprise level — built to support any country, currency or tax model.
Accounts & Financials
Multi-country
Account based finance model
Product Catalogue
Manage physical goods and complex services — including bundles, traceable items and usage-based offerings.
Product catalogue
Inventory
Order Management
Handle B2B and B2C eOrdering as well as Quick Commerce Ordering with automation and orchestration across your fulfillment workflows.
Orders
Quick Commerce
Subscriptions & Billing
Support termed and one-time services — with TM Forum-compliant billing and premium retail models.
Subscriptions
Subscriptions+
Usage billing
Provisioning
Embedded Payment Gateways
Access pre-integrated payment gateways like CRM.COM Payment Gateway, Stripe, PayPal, JCC etc — or build your own plugins for local providers.
Pre-embedded payment gateway
CRM.COM payment gateway
Business Network
Build your internal network and connect with B2B peers — run joint promotions, bundle services and enhance service offering.
Business Network
B2B Marketplace
Bundle products and services from other businesses into your own catalogue — expand your offering through cross-business collaboration.
B2B Marketplace
B2B Affiliate Commerce
Enable other businesses to fund and run promotions for your customers. Brands can also delegate and track product promotions directly.
B2B Affiliate Commerce
B2B Commerce Pools
Let other businesses create commerce pools to reward their customers or offer employee benefits — instantly spendable in your ecosystem.
B2B Commerce Pools
B2B Spend
Accept the wallet of other businesses as payment method. Your customers can spend their open balance across designated businesses.
B2B Spend
B2B Settlement
Automate settlement of affiliate, marketplace and wallet transactions. Define commercial terms and execute payouts to wallets or payment gateways.
B2B Settlement
For pricing enquiries contact sales.
GBP
Usage-based pricing to get you started
Calculate your monthly fee as you scale or upgrade to additional features
Starting fee
Start with as low as 1,000 active contacts and scale to millions.
£4.40 per month
+ 0.5% wallet fee
What’s included:
- Contacts
- Communications
- CRM.COM Wallet
- Accounts & Financials
- Top-up Passes
- Product Catalogue
- Business Network
- B2B Marketplace
- B2B Affiliate Commerce
- B2B Commerce Pools
- B2B Spend
- B2B Settlement
No credit card required. After 14 days your trial expires unless you upgrade to a paid plan.
Calculate monthly fee as you scale
Note: Active Contact is any contact that has an account in Active or Suspended state, or has engaged in at least one (1) qualifying event within the past twelve (12) months, including a financial or wallet transaction, or a CRM-related interaction such as a communication, lead, order, purchase, achievement, referral, service request, activity, or subscription action.
CRM.COM Service List
Access powerful add-ons and advanced features — all available to choose once you upgrade to a paid plan.
Registration & Authentication
Enterprise-grade identity, registration, and authentication for users and contacts — complete with contact and communication management.
Contacts & Communications
APPs & Self-Service API
Launch no-code native apps, portals, and mobile passes — plus offer full customer control through our Self-Service API.
Mobile app
Web Portal
Mobile passes
Self-service API
BI & Segmentation
Event-driven BI with advanced dashboards, reporting and insights — segment users and tier customers effortlessly.
BI 90 days data
BI 90+ days data
Omni-channel CRM
Manage sales, service tickets, and activities across channels — with built-in automations for operations and billing.
CRM
Customer Events
Track and process all key customer events — from purchases to referrals — with full basket-level purchase data.
Customer events
CRM.COM Wallet
Multi-pocket digital wallet with embedded finance. Enable in-person and online payments at POS, terminals and eCommerce.
Wallet (Business Pocket)
Wallet (CRM.COM cash pocket and Payment Gateway)
Payout
Rewards & Promotions
Launch multiple offers, from SKU-based to progress-based — reward customers with smart incentives and donations.
Rewards & Promotions
SKU-based offers
Passes
Create branded passes with landing pages for purchase and registration — stored in Apple & Google wallets.
Gift passes
Top-up passes
Promotion passes
Financials
Manage multiple accounts and financial layers at an enterprise level — built to support any country, currency or tax model.
Accounts & Financials
Multi-country
Account based finance model
Product Catalogue
Manage physical goods and complex services — including bundles, traceable items and usage-based offerings.
Product catalogue
Inventory
Order Management
Handle B2B and B2C eOrdering as well as Quick Commerce Ordering with automation and orchestration across your fulfillment workflows.
Orders
Quick Commerce
Subscriptions & Billing
Support termed and one-time services — with TM Forum-compliant billing and premium retail models.
Subscriptions
Subscriptions+
Usage billing
Provisioning
Embedded Payment Gateways
Access pre-integrated payment gateways like CRM.COM Payment Gateway, Stripe, PayPal, JCC etc — or build your own plugins for local providers.
Pre-embedded payment gateway
CRM.COM payment gateway
Business Network
Build your internal network and connect with B2B peers — run joint promotions, bundle services and enhance service offering.
Business Network
B2B Marketplace
Bundle products and services from other businesses into your own catalogue — expand your offering through cross-business collaboration.
B2B Marketplace
B2B Affiliate Commerce
Enable other businesses to fund and run promotions for your customers. Brands can also delegate and track product promotions directly.
B2B Affiliate Commerce
B2B Commerce Pools
Let other businesses create commerce pools to reward their customers or offer employee benefits — instantly spendable in your ecosystem.
B2B Commerce Pools
B2B Spend
Accept the wallet of other businesses as payment method. Your customers can spend their open balance across designated businesses.
B2B Spend
B2B Settlement
Automate settlement of affiliate, marketplace and wallet transactions. Define commercial terms and execute payouts to wallets or payment gateways.
B2B Settlement
For pricing enquiries contact sales.